CannGen UK Ltd is a company incorporated under the laws of England and Wales, with its registered office at 150 Minories, London EC3N 1LS, United Kingdom, and its business address at 20 St Dunstan’s Hill, London EC3R 8HL, United Kingdom. CannGen UK Ltd is an appointed representative of Advent Solutions Management Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA) with Firm Reference Number 308751. CannGen UK Ltd operates as a Managing General Underwriter (MGU) and acts as an insurance intermediary for insurance distribution activities.
The information published on this website is provided for general informational purposes only. No content on this site constitutes insurance advice, legal advice, financial advice, or a binding offer of insurance. All insurance products are subject to underwriting, eligibility assessments, and the terms and conditions of the relevant insurer. Insurance coverage is only in force once expressly confirmed by the issuing insurer or underwriting capacity provider.
While CannGen UK Ltd strives to ensure that the information on this website is accurate, up to date, and reliable, we make no representation or warranty, express or implied, regarding the completeness, accuracy, suitability, or availability of any information on this website. CannGen UK Ltd accepts no liability for any loss or damage arising from reliance on website content.
This website may contain links to third-party websites. CannGen UK Ltd has no control over the content, policies, or security of external websites and accepts no responsibility for them.
CannGen UK Ltd reserves the right to amend or update the content of this website at any time without notice.
If you have any questions regarding this Legal Information, please contact us at info@canngenins.co.uk.
These Terms and Conditions govern your access to, and use of, the CannGen UK Ltd website (“the Website”). By accessing or using the Website, you confirm that you accept these Terms and Conditions and agree to comply with them. If you do not agree, you must not use this Website.
The Website is made available free of charge for general information about CannGen UK Ltd and its insurance-related activities. CannGen UK Ltd does not guarantee uninterrupted availability of the Website and may suspend, withdraw, or restrict access without prior notice.
You agree not to use the Website in any way that is unlawful, fraudulent, harmful, or that may impair its functionality or security.
Nothing on this Website constitutes:
Any insurance product referenced on the Website is subject to separate terms, regulatory permissions, and acceptance by the underwriting capacity provider. Final terms, conditions, exclusions, and premium will always be set out in the issued policy documentation.
All content on this Website — including text, graphics, logos, icons, images, and downloadable documents — is the property of CannGen UK Ltd (or its licensors) and is protected under applicable copyright and intellectual property laws. You may not reproduce, copy, distribute, or modify any content without prior written consent from CannGen UK Ltd.
To the fullest extent permitted by law, CannGen UK Ltd excludes all liability for any direct, indirect, or consequential loss or damage arising from:
Nothing in these Terms excludes liability for fraud or for any matter where exclusion would be unlawful under English law.
The Website may contain links to external sites. CannGen UK Ltd has no control over external content and is not responsible for its accuracy, availability, or compliance with applicable law.
The use of personal data collected through this Website is governed by our Privacy Policy and Cookie Policy, prepared in accordance with the UK GDPR and the Data Protection Act 2018. By using this Website, you acknowledge that you have reviewed these policies.
These Terms and Conditions are governed by English law. Any disputes arising out of or in connection with the use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
CannGen UK Ltd may revise these Terms and Conditions at any time. Continued use of the Website after changes have been published constitutes acceptance of the revised Terms.
If you have any questions regarding these Terms and Conditions, please contact us at info@canngenins.co.uk.
Our aim is to ensure that all aspects of your insurance are dealt with quickly, efficiently and fairly. We are committed to providing you with the highest quality service at all times.
Often, the insurance broker who arranged the insurance is in a position to resolve problems and can therefore be your first point of contact. Please get in touch with your insurance broker’s usual contact person.
If you are not satisfied with the outcome of your initial contact with your insurance broker, or if you wish to make a complaint to us directly, you can do so by contacting CannGen UK Ltd using the details below, quoting your policy and/or claim number. We will investigate your concerns and get back to you as soon as possible.
CannGen UK Ltd – Complaints
20 St Dunstan’s Hill
London EC3R 8HL
United Kingdom
General Email: info@canngenins.co.uk
Complaints Email: complaints@canngenins.co.uk
If, after having contacted CannGen UK Ltd, you remain dissatisfied with the outcome, you may be able to refer your complaint to the Financial Ombudsman Service (FOS), depending on your eligibility as a policyholder. Further information is available at
www.financial-ombudsman.org.uk
For any information related to CannGen UK Ltd’s Privacy Policy, we kindly refer to the separate section on this website ‘Privacy Policy’ via this link
